Hospitality
Is Our Heritage


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Frequently Asked Questions
 

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1. Is the facility an apartment or a house? Is it safe?
Voyaage is basically akin to two apartments within a three-storey house. The remaining one floor is occupied by the hosting family. Incidentally there are three generations residing on the same property

Yes, the property is absolutely safe for all guests including women and children. Aside from security precautions been taken by the hosts, the area falls under the Greater Kailash Resident's Welfare Association which provides 24 hours security. Security guards patrol the area and there are limited points of entry & exit. The Greater Kailash Police Station is located nearby. The premises is kept locked all the time and is not open to walk-ins and the entire staff is quartered in-house eliminating any part-timers for greater safety

2. We are genuinely concerned about the Food. What cuisines can one expect to find?
Voyaage is close to some great places to eat all of which are absolutely safe. The choice of food available in India today is quite extensive (Continental, Indian, Chinese, Thai, Italian, etc, etc). If you are adventurous then you can relish different North Indian and South Indian cuisine foods. If you enjoy fast-food then we are walking distance from world-renowned chains that include McDonald's, Subway, Pizza Hut, Domino's Pizza. If you still do not find anything of particular interest then we can cook you a meal of your choice

3. Do you accept credit cards?
Credit Cards are accepted. We accept AMEX / VISA / Master Cards. However we do levy an additional 5% of total bill for AMEX Cards and 3% for VISA and Master Cards

4. We are traveling on business. Can we entertain guests?
Absolutely. Your guests are our guests. They are most definitely welcome. However a government of India issued / approved Photo Identification (valid Voter ID, Driving License, Passport) may be requested for security reasons as mandated by the law of the land

5. Is India still a land of snake charmers?
This goes hand in hand with the images of maharajas and elephants. While some tourist spots may still play on this image and entertain visitors with elephant rides and snake charmers, this is certainly not the norm. India is a land shrouded in mystery and exotic charm and this complex nation continues to be in constant flux. The nation is galloping at a frantic pace from its "developing nation" status to being a "super-power" thanks to the wave of globalization that has impacted the entire globe. With the setting-up shop of global brands like Coca-Cola, Pepsi, McDonald's, Pizza Hut, Domino's, Microsoft, Yahoo, Google, etc, etc India is becoming more similar to the developed Western Countries than it is imagined to be despite the geographical distance that exists. Hence, India must be understood within this changing scenario and even though this current view may disappoint foreigners, the country's vibrancy, frenetic pace and multiple realities make it equally fascinating

6. Can you arrange rental of a mobile phone for our use while in India? What would it cost us? And on what terms?
Yes, we can provide you with a mobile phone. Since we have a limited number of rental handsets please book one in advance to avoid disappointment. Indicative tariff & conditions are as below (subject to change without prior notice):

Tariff for Mobile on Rent (prices in Indian Rupees)

LINE RENTAL Only SIM Card Handset Handset + SIM Card
       
Per day basis Rs. 75 Rs. 75 Rs. 150
Per Week Rs. 150 Rs. 600 Rs. 750

Terms & Conditions

  • In case of loss, damage or theft to the handset or SIM card or any of its accessories the subscriber is liable to pay the full cost of the hardware
  • Available Top ups (Rs 300, Rs 500, Rs 1000, etc). Top it up all over India at company rates as you use the minutes
  • One Photo Identity proof and your passport copy is required
  • Refundable Security Deposit is required depending on the handset

7. Do you have an electric current converter so that we can use our 110v appliances?
We certainly do have a converter and would be most happy to let you make use of it free of cost

8 . We are bringing a laptop computer and will need access to the Internet while we are residing with you. Do you have arrangements for this?
As mentioned each room has a complimentary wi-fi internet connection.

9. Do you have a refrigerator that we can use during our stay with you?
Yes we certainly have a common refrigerator for our guests to use during their stay with us. It is installed near the dining area for convenience

10. Can you assist us with booking of internal flights and train tickets?
Yes, we can assist you with these services

11. Are all Indians vegetarians?
India is a land of varied cuisines and tastes. Each part of India has its own culture, which influences its culinary style. While there are the extremely rigid Hindu and Jain communities who will not even eat onions, there are others who love non-vegetarian cuisine. The number of non-vegetarians and vegetarians seem to be balanced. Since almost all restaurants have an extensive vegetarian menu, it is quite easy to be a vegetarian in this country relative to the Western countries where the definitions of vegetarianism are quite blurred and flexible. If you are fond of either vegetarian or non-vegetarian cuisine rest assured that India will not disappoint you

12. Are all Indians Hindu?
India is a multi religious and multi cultural nation with Hindus making up 80.5% of the population, while Muslims make up 13.4%, Christians 2.3%, Sikhs 1.9%, and others 1.9%

13. The national language of India is "Indian". Is this correct?
The language in India changes every 72 kms as every region has their typical language & dialect. English enjoys associate status but is the most important language for national, political, & commercial communication. The national language is NOT "Indian" but "HINDI", which is the primary tongue of 30% of the people. There are 14 other official languages: Bengali, Telugu, Marathi, Tamil, Urdu, Gujarati, Malayalam, Kannada, Oriya, Punjabi, Assamese, Kashmiri, Sindhi, & Sanskrit. Hindustani is a popular variant of Hindi/Urdu spoken widely throughout northern India but is not an official language

14. We believe that India is full of poverty, illiteracy and disease. Kindly confirm / update.
This is an overpowering image that foreigners have of India and, unfortunately, one that hits you as soon as you arrive in the country. The poverty is understandably overwhelming with beggars, sprawling slums and garbage ridden areas a part of Indian life. However, this is only one side of the ever changing Indian landscape. Literacy is on the rise and today India is known for its extremely well educated and skilled work force, which has made the country a leading destination for outsourcing. Even though there is still a glaring difference between the "haves" and the "have-nots", India is gradually trying to bridge the divide. India is ridden with complexities and contradictions and to understand just one aspect and not another makes one miss the big picture

15. India is cheap
While this may be true to some extent, when you actually do move around here you get a rude shock when you see a US$25,000 car which barely has any legroom and boot-space, and certainly no leather and style. Then you come across five-star hotels that seem to be grossly over-charging you for lodging and food. While a lot of the products and services may seem to be relatively cheap depending on where you are coming from, there are instances which make you wonder whether India is indeed "cheap"

16. Indians have no concept of personal space
Indians by nature are often overfriendly, warm and hospitable. They open their hearts, houses and lunch boxes to you and expect the same of you. They do not mean to knowingly intrude on your personal space, they are merely expressing their love and care

17. I have been told that drinking water is unsafe and I should carry my own water with me. Please advise your thoughts.
The issue has been grossly exaggerated. In urban areas there is absolutely no reason to be fearful of the water as most places do filter or boil drinking water. One however must be cautious of water that is being drunk so as to avoid un-necessary health issues. The alternate (better than carrying your own water, even if that was practical) would be to buy bottled mineral water like Evian or Bisleri. Voyaage has installed an Reverse Osmosis (RO) filtration plant and all drinking water is obtained from this system.

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